Taulbee Painting for iPhone
Support
Need help with the Taulbee Painting app? We're happy to help with anything — from visualizer questions to estimate requests.
Contact us
Email or call — we usually reply within two business days.
To help us help you faster, include:
- The app version (More tab → About)
- Your device model and iOS version
- What you were doing when the problem happened
- Screenshots or the exact error message, if any
Common questions
The visualizer can't find my wall or surface
Surface detection works best on clear, well-lit photos taken straight on. Try a photo where the surface fills more of the frame and isn't heavily obstructed. If detection still can't find it, the app automatically falls back to full AI renders per color — you can keep going either way.
HD renders or the Paint Expert aren't responding
Instant previews and the color library work offline, but HD renders, surface detection, defect scans, and Expert answers need an internet connection. Check your connection and try again — if it keeps failing, email us with the time it happened.
The camera or photo picker isn't working
Open iOS Settings → Privacy & Security → Camera (or Photos) and make sure Taulbee Painting is allowed. You can change these permissions at any time.
Maintenance reminders aren't appearing
Reminders use local notifications. Check iOS Settings → Notifications → Taulbee Painting and make sure notifications are allowed.
What happens when I request an estimate?
The app composes an email (with your name, contact details, project notes, and any photos you attached) in your own mail app — nothing is sent until you hit send. It goes to our team, and we'll reply to arrange the estimate.
How do I delete my data?
Your rooms, saved colors, scans, visualizations, reminders, and chat history live only on your device. Delete individual items in the app, or delete the app to remove everything. There is no account to close.
The Taulbee Painting app is free, has no accounts, and no in-app purchases — so there's nothing to cancel or refund. For privacy questions or data requests, see our Privacy Policy.